All they provide is an email to contact them or management, then no one ever calls back. Horrible customer service Spectrum has the worst customer service. Be on top of hearing the owners out like you are on top of handing out all of these violations! Making promises and not following through with them when said they would. We have asked for a board to be set, so we as a community can stop the damages to our amenities since the hoa manager isn’t doing it and is ALWAYS on vacation! This is ridiculous. They are extremely quick to hand out violations but can’t get back to us ! Our pool is being taken over by non residents and spectrum believes cutting residents hours is solving the issue ?!! BrassyOneOfMany Version: 5.5ĭon’t follow through We are about to hit a year buying our home and in that span of time we’ve had about 3 hoa managers! It has the potential to be very helpful but isn't being maintsined. *Doesn't send phone notifications for notes or "violations."īasically does nothing to help homeowners stay informed or in compliance. *App doesn't save notes written to the HOA. No longer helpful *Cannot view attachments/images sent from Spectrum. Whether it be updating contact information or check association directories, Spectrum HOA is there to help you find whatever you need, wherever you are. Have multiple properties? No worries! You can easily switch accounts within the app.Documents can be downloaded to or printed from your phone. Easily access association documents, including financials, newsletters, event flyers, etc., in folders organized by topic.You can open the calendar in the app to see all past and upcoming events. Forget the hassle of loading your desktop to find out the date of the next community event.You can complete one-time transactions or manage recurring payments. Have assessments due soon? Pay via eCheck or credit card.As a board member, the dashboard allows you to see current tasks, see ACC reviews and violations, and handle invoices.As a homeowner, engage with the user-friendly dashboard to access association documents, manage account information and pay assessments and fees, as well as view violations, work orders, and ACC requests.Featuring a convenient homeowner dashboard and handy functionality for board members, Spectrum HOA encourages taking your membership into your own hands-literally. The app includes the same Refreshingly Different elements as your association website and even grants seamless integration with your already registered account. Receive official community updates from the HOA, get to know your neighbors in the directory, see calendar of community events, submit and manage architectural improvement requests, view official HOA documents and manage your HOA account and pay assessments – privately and securely. Exclusively offered to homeowners and board members of communities managed by Spectrum Association Management, Spectrum HOA offers an unmatched ability to be a successful, engaged member of your homeowners’ association from anywhere.
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